Microsoft is a firm supporter of OpenAI’s ChatGPT technology, which is already integrated into Bing, Edge, Skype, and the latest update of Windows 11, where it is now available in the search box on the operating system’s taskbar. OpenAI recently announced that developers can access the AI chatbot and Whisper via its APIs.
After significant optimization, using the Language model now costs 90% less than it did in December. As a result, the gpt-3.5-turbo model, which powers the Virtual assistant, now costs $0.002 per 1,000 tokens. In other words, you can get 500,000 tokens for one dollar. The Digital assistant cannot work on single characters, but a token is more similar to a vowel.
This reduced price makes it much more affordable for companies to build their own chatbots. However, what if a company requires its bot to respond to voice commands? That’s where Whisper comes in. At a cost of $0.006 per minute ($1 for 2 hours and 45 minutes), this model can transcribe speech into text.
Whisper can understand 99 languages and provide an English translation of the conversation, making it a potential threat to Siri and Google Assistant, which can only handle a few languages.
OpenAI’s APIs allow businesses to create new chatbots, and some companies have already taken advantage of them. Microsoft is not the only one; here are a few examples.
Snapchat has introduced My AI for Snapchat+ this week. This chatbot can offer recommendations, such as a recipe for dinner or a hiking trip, and even write you a haiku.
Instacart has also implemented chatbots to assist shoppers with grocery orders. Customers can use the chatbot to change or cancel orders, find product recommendations, and ask questions about their deliveries.
The Guardian uses a chatbot called “Full Fact” that can fact-check statements made by politicians in real-time. This chatbot is an excellent example of how the Conversational AI technology can be used to automate fact-checking and news reporting.
ChatGPT is used by Chinese search engine Baidu, which has integrated it into its search results pages. Baidu’s chatbot can converse with customers about their search queries, and users can interact with it through text, voice, or image.
Finally, Mastercard has developed a chatbot that uses the Smart bot to assist customers with financial planning. The chatbot can answer questions about credit card transactions, track spending, and provide investment advice.
In conclusion, OpenAI’s ChatGPT technology has already been implemented by several companies in various industries, and it has the potential to revolutionize customer service, news reporting, and even financial planning. With the recent optimization that has reduced the cost of using the Dialog system by 90%, it is expected that more companies will adopt this technology to enhance their business operations.
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